Start with the search details
To help narrow the options, our team needs your budget, move date, preferred areas and practical requirements. This is separate from a landlord’s application review.
- Keep your requirements clear and distinguish essentials from preferences.
- Do not put a social insurance number, identity-document copies or bank details in the search form.
Know what a request is for
TAL guidance says personal information collected for an application must be necessary. A credit check requires your consent. Ask why information is needed and how it will be handled.
- Have relevant previous-landlord contact details or a reference available if appropriate.
- If you do not have a local rental history, ask what appropriate alternatives can be considered.
Keep the next step explicit
Your broker helps explain what is being requested. An enquiry, a shortlist or a visit is not an approval to rent.
- Read any application or promise carefully before signing and ask about its conditions.
- Confirm who receives any documents and use the agreed secure process.
- Keep a copy of what you submit and of any written response.
Go to the source
Reference sources. Check current details with the relevant organisation.
TAL — Leases and protection of personal information